Implementation Specialist

Who we are: Semios is an agricultural technology leader, dedicated to transforming how food is grown and sustained. We combine deep agronomic expertise, advanced analytics, and digital innovation to help growers and advisors make smarter, more profitable decisions—while safeguarding the future of farming. As a trusted partner, Semios combines deep agricultural expertise with digital innovation to drive better decision-making across millions of acres worldwide. In 2022, Semios expanded its capabilities with the acquisition of Agworld, a global farm management information system (FMIS) that connects the entire agricultural supply chain. Agworld's collaborative platform brings together growers, agronomists, and retailers into a shared digital workspace—enabling smarter planning, stronger partnerships, and better outcomes. Together, Semios and Agworld form one of the most comprehensive agricultural technology ecosystems in the industry—providing the tools, data, and connections that agriculture needs to thrive now and into the future. We believe a secure global food chain starts with smarter farming and stronger collaboration. By equipping those on the front lines of food production with powerful digital tools, we're helping build a more sustainable future for agriculture—and the world. Watch this short video to learn more about how our Agworld FMS digitally connects the agricultural industry. Who you are: You're passionate about making a real difference in agriculture. You see the opportunity to help growers, farm managers, and agronomy teams work smarter and more sustainably—and you're excited to apply technology to solve real-world challenges. Curious, collaborative, and impact-driven, you're eager to learn, innovate, and shape the future of digital agriculture alongside a team that shares your commitment to driving meaningful change. As an Implementation Specialist, you'll play a critical role in onboarding new customers, ensuring a seamless transition to our platform, and supporting long-term success. You'll work hands-on with growers, farm managers, and agronomy teams to configure systems, integrate data, and train stakeholders—all while delivering a high-touch, consultative experience. This is a client-facing role that blends technical know-how, agricultural domain expertise, and excellent project management skills. This role will be working closely with Sales, Customer Success and Product teams to help identify requirements and influence the product roadmap. What you will do: Onboarding & Training Lead end-to-end implementation and support of our platform for enterprise growers and/or agronomy teams across the West Coast Understand client requirements and business processes to tailor our system according to their needs Transfer processes and data from existing systems to our platform Identify and resolve technical issues that may arise during implementation Serve as the primary point of contact during the onboarding phase; coordinate internal teams to meet client-specific needs Conduct on-site and virtual client engagements, including discovery sessions, workflow mapping, training, and go-live support Customer Insights & Continuous Improvement Monitor client progress, troubleshoot issues, and proactively identify opportunities for improvement during and after rollout Maintain detailed documentation of each implementation project, including timelines, milestones, and feedback Help refine and improve implementation processes based on customer feedback and internal learnings Support adoption, retention, and expansion by ensuring a successful onboarding experience Create and maintain documentation for the system to help improve the customer experience long term Requirements: We want you to succeed, so you will need: 3+ years of experience working with industry tools for implementation and onboarding Deep familiarity with commercial agriculture, especially permanent crops or high-value row crops Strong understanding of farm operations, agronomy, and/or precision agriculture technology Excellent communication, project management, and interpersonal skills to understand customers' needs Ability to travel up to 25% of the time to customer sites throughout the West Coast Comfortable working independently and cross-functionally in a fast-paced, evolving environment Preferred: Bilingual in English and Spanish Bachelor's degree in Agriculture, Agronomy, Ag Business, Information Technology or a highly related field Familiarity with integrations (e.g., APIs, data ingestion from sensors, weather, or equipment platforms) Prior experience working with ERP systems, farm management software, or GIS tools Salary range: $78,000 to $85,000 per year. Please note that the base pay offered may vary based on factors including but not limited to knowledge, skills and experience, geographic location, as well as business and organizational needs. Benefits: Why this is the opportunity for you: Purposeful Work: Sleep better knowing you're making the world a better place through more sustainable food production. You'll have the opportunity to contribute and make an impact by working on meaningful projects Our People: Work with a team that values fun, laughter, and each other in a collaborative and casual work environment Recharge and Refresh: Benefit from a generous vacation policy, company paid holidays, and an annual year-end winter break to relax and rejuvenate Give Back: Take advantage of dedicated volunteer days to support causes you care about Prioritize Your Well-Being: Access comprehensive, customizable health plans designed to support your physical and mental health. Customizable health benefits plan for you and your family includes medical, dental, vision, and basic life insurance Save for tomorrow: Take advantage and enroll in our company's 401(K) plan At Semios, we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work. If you require accommodations during the interview process, please let us know. We believe that different perspectives and backgrounds are what make a company flourish and we welcome everyone. This organization participates in E-verify. Seniority level Associate Employment type Full-time Job function Information Technology Industries Non-profit Organizations and Primary and Secondary Education #J-18808-Ljbffr Semios