Office Operations Manager

Office Operations ManagerDemocracy Docket is seeking an Office Operations Manager to ensure the smooth, efficient, and welcoming day-to-day operations of our DC office. This role oversees facilities, supports basic IT and accounting needs, and partners closely with the People & Culture team to create a positive employee experience.Key ResponsibilitiesOffice & Facilities ManagementOversee office facilities, including vendor management, maintenance requests, and coordination with building managementMaintain office cleanliness, organization, and overall functionalityManage office supply inventory and ordering (including kitchen supplies, snacks, and lunch)Lead office planning and space management, including reconfigurations, furniture updates, and vendor coordinationReceive and distribute incoming mail and deliveries; manage outgoing mailIT & Equipment SupportManage basic company IT needs, including troubleshooting and software accessLiaise with external IT vendors and contractorsOrder and maintain office equipment and technologyAdministrative & Financial SupportAssist with basic accounting functions, including processing checks, issuing and paying invoicesProvide travel booking support for staff as neededPeople & Culture PartnershipPartner with the People & Culture team to foster a welcoming, well-organized office environmentParticipate in onboarding new hiresSupport internal events and company initiativesOperations ProjectsTake on occasional special projects, such as internal events, office moves, and other operational initiatives as neededSkills & Qualifications5+ years of experience managing office operations in a fast-paced, growing company.Strong knowledge of office systems, vendors, and tools that keep operations and basic IT running smoothly, with the confidence to troubleshoot issues and manage external partnersProven ability to create a welcoming, well-run office environment that reflects company culture while managing budgets responsiblyHighly organized, proactive, and detail-oriented, with the ability to juggle multiple priorities and respond quickly to needs as they arisePhysical RequirementsThis role includes some physical and on-site responsibilities necessary for day-to-day office operations.The employee must be able to:Lift, carry, and move items weighing up to 50 pounds (with or without reasonable accommodation)Stand, walk, bend, and reach for extended periods while setting up the office, events, or workspacesUse standard office equipment and technologyOccasionally move furniture, equipment, and suppliesNavigate stairs, elevators, and shared building spaces as neededReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, in accordance with applicable law.Work Environment & Schedule This is a full-time role based out of our Washington, D.C. office. We operate on a hybrid schedule: Mondays and Fridays are remote; Tuesdays, Wednesdays, and Thursdays are in-office.Because this position supports daily office operations, additional in-office days may be required as needed to manage deliveries, facilities needs, onboarding, events, or other operational priorities. Some flexibility in schedule may be necessary based on business needsREQUIRED: To apply, please complete the application and attach a resume and cover letter.Why You'll Love Working HereAt Democracy Docket, we believe great work starts with people who feel supported, valued, and able to thrive. We're a collaborative, mission-driven team that values transparency, care for one another, and doing work that truly matters. We offer a competitive and people-first benefits package designed to support your health, financial security, and life outside of work:Merit-based annual bonus eligibility100% employer-paid medical, dental, and vision premiums for employees401(k) with 6% company match, available after 3 monthsCommuter benefits to help with your daily travelGenerous paid time off, including:18 days of PTO per year (increasing with tenure)10 paid Health & Wellness days annually2 paid personal days annually11 paid holidays, observed per company policyWe're committed to creating a workplace where you can do meaningful, impactful work - without sacrificing your well-being.Salary Range: $77,000-$84,000Democracy Docket is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable laws.