Inside Sales Representative
Walker Recruitment Service
Job Description
Job Description
The Inside Sales Representative serves as a key point of contact for new and existing customers, managing the full sales cycle from initial inquiry through order placement. This role requires a blend of technical aptitude and customer service skill, supporting our metal manufacturing operations.
Key Responsibilities• Respond promptly to inbound customer inquiries via phone and email, qualifying leads and identifying customer needs
• Prepare and issue accurate customer quotes based on print specifications, material requirements, and production capabilities
• Follow up on open quotes and maintain an active pipeline of prospective business
• Collaborate with engineering and production teams to assess feasibility of custom profiles and special requirements
• Process customer purchase orders and coordinate with operations to confirm lead times and delivery schedules
• Build and maintain strong relationships with existing accounts to drive repeat business and identify upsell opportunities
• Maintain accurate records in CRM software including contact activity, quote history, and order status
• Support outside sales efforts with account management, sample requests, and customer correspondence
• Assist in resolving order discrepancies, shipping issues, and customer concerns in a timely manner
• Stay current on material pricing, industry trends, and competitive landscape
Qualifications
• 2+ years of inside sales or customer service experience, preferably in manufacturing, metals, or industrial products
• Ability to read and interpret basic engineering
• Proficiency in Microsoft Office; experience with ERP or CRM systems preferred
• Self-motivated with strong organizational and follow-up skills
• Comfortable working in a fast-paced, detail-oriented manufacturing environment
· Strong written and verbal communication skills
Company DescriptionGreat opportunity with growing company. Exceptional benefits.
Company Description
Great opportunity with growing company. Exceptional benefits.
Vacancy posted 1 day ago
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