Call Center Representative

Are you an experienced call center or customer service professional with an interest in financial services? We’re hiring Account Representatives to support clients at a top-tier investment banking firm , providing high-quality account assistance in a fast-paced, metrics-driven environment. ✅ What We’re Looking For: 2+ years of call center experience Experience handling high-volume inbound calls Strong communication, problem-solving, and organizational skills Ability to navigate account systems and follow established procedures Banking, financial services, or regulated industry experience is a plus Associate’s or Bachelor’s degree in Business, Finance, or a related field preferred , not required What You’ll Be Doing: Handle inbound client calls regarding account-related inquiries Deliver accurate, timely, and professional customer support Troubleshoot and resolve issues efficiently Maintain detailed and accurate documentation of all interactions Meet and exceed individual and team performance metrics Gain experience with a well-known financial institution Structured onboarding and ongoing training Fast-paced, team-oriented call center environment Opportunity for contract-to-hire conversion based on performance Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Apply now to continue growing your customer service career in financial services. #J-18808-Ljbffr