IT Service Desk Supervisor & Team Lead
Lancaster County Government
Lancaster County Government is seeking a Service Desk Supervisor to oversee the IT service group, ensuring delivery of IT services across County departments. The role includes recruiting, training, and supervising staff, as well as maintaining a positive work environment while aligning with IT governance and cybersecurity best practices. Responsibilities include establishing helpdesk processes, building knowledge bases, monitoring SLAs, and reporting on KPI performance. #J-18808-Ljbffr Lancaster County Government
Vacancy posted 2 days ago
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