Field Service Technician

Job Description Job Description Join the Integrity Lift Services Team! At Integrity Lift Services, we're a family-owned and operated material handling dealership with over 16 years of experience delivering honest, reliable service. We prioritize our employees' success and provide a supportive environment where skilled technicians thrive. With a commitment to innovation and customer satisfaction, we're building a trusted team that empowers businesses across Southeast Michigan. If you take pride in your work, value teamwork, and want to grow with a company that operates with integrity, we want to hear from you! Qualifications Mechanical and Electrical Expertise: Strong knowledge of mechanical, electrical, hydraulic, and pneumatic systems, with experience in forklift repair and maintenance or a related field. Diagnostic and Troubleshooting Skills: Ability to use diagnostic tools, read schematics, and identify and repair mechanical and electrical issues. Valid Driver's License: Clean driving record and ability to safely operate forklifts and other equipment. Technical Aptitude: Basic computer proficiency (e.g., Outlook, OEM Portal Navigation), Operate a Tablet and cell phone and the ability to log maintenance activities and request parts. Physical Capability: Ability to lift heavy parts, work in various positions, and perform tasks in a hands-on environment. Tools and Legal Requirements: Possess a basic set of tools and be legally authorized to work in the United States. Benefits Comprehensive Benefits Package: Includes Medical, dental, vision, life insurance, and a 401(k) with employer match. Company-Provided Vehicle: Field technicians receive a company van (parked at home daily) and a fuel card. Paid Time Off & Holidays: Enjoy PTO and paid holidays. Career Development: Access to paid training to enhance skills and advance your career. Competitive Pay & Bonuses: Earn competitive wages and a signing bonus of up to $1,500 based on experience. Consistent Schedule & Uniforms: Work primarily first shift Hours: 7am - 3:30pm (40+ hours with overtime opportunities) and receive company-provided uniforms. Integrity is an EO/AA Employer: Minorities, Females, Protected Veterans, and Disabled individuals are encouraged to apply. Responsibilities Equipment Maintenance and Repair: Proficient in troubleshooting, diagnosing, and repairing forklifts (Any makes/models), including mechanical, electrical, and hydraulic systems. Preventative Maintenance: Perform routine maintenance tasks such as checking fluids, inspecting brakes, and ensuring equipment meets safety standards. Customer Service Skills: Provide exceptional customer service by communicating effectively with customers and operations teams to prioritize repairs and minimize disruptions. Time Management: Utilize time management systems to track billable hours and complete jobs efficiently and professionally. Independent Work: Ability to manage workloads independently while adhering to company policies and safety standards. Technical Knowledge and Training: Stay updated with the latest forklift technology, tools, and best practices through ongoing training and development. Record Keeping: Maintain accurate records of all maintenance and repair work, including parts used, safety inspections, and time logs. Physical Requirements: Ability to lift and move heavy parts (up to 100+ lbs), work in various physical positions, and perform tasks in different environments (outdoors, extreme temperatures, near mechanical parts). Safety Practices: Comprehensive understanding of workplace safety, including proper tool handling, chemical use, and adherence to OSHA regulations. Company Vehicle and Inventory Management: Responsible for maintaining the service van, on-board inventory, and proper submission of required paperwork. Work Authorization: Integrity will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. Application for employment must be received through the ad it was posted on to be eligible for signing bonus consideration.