Product Manager

Product Manager

The Product Manager on projects serve the following roles:

• Member of Steering Committee and Core project teams;
• Serves as the assigned technical lead on a project team;
• Coordinates with Department of Vermont Health Access (DVHA), Agency of Digital Services (ADS), Agency of Education (AOE), Local Education Agencies (LEA), EHR vendor and other stakeholders as appropriate to answer problems and questions, then reports back to the project team;
• Participates in project meetings and stays abreast of project vision;
• Provides direct technical support to Subject Matter Experts (SMEs) acting in a role referred to as "EHR IT Analysts", the primary leadership point of contact for the Local Education Agencies role referred to as the "EHR Implementation Leads", as well as support to other state and school staff.
• Provides oversight of data migration and the implementation of interfaces between the School Based Services Electronic Health Record System and other systems.
• Provides input on team Agile and Hybrid practices and methodologies;
• Researches industry trends and best practices that may be applicable to the project team;
• Continuously talk to the project team to convey technical risk, complexity, and sizing for ideas that the team identifies;
• Works with the state's Project Manager to determine technically feasible options for meeting the projects needs and priorities;
• Supports infrastructure and platform decisions;
• Oversees and ensures a healthy release management process, including the review and release of the several cohorts as part of go-live for the School Based Services Electronic Healthcare project;
• Responsible for maintaining overall quality of technical solutions;
• Coaches and explains technical concepts to the project team to help make decisions;
• Coaches other technical resources (both on the SOV and vendor team), as appropriate;
• Identifies, prioritizes and communicates technical debt and possible risks;
• Supports the project team by working with vendors to answer technical questions and this may be through performing technical sprint/research/evaluation and/or prototypes;
• Partners with the business lead, project manager and procurement lead to monitor vendor performance;
• Participates in team retrospectives and helps the team continuously improve their practices and processes;
• Coordinates with the vendor to review and produce system documentation and training materials for organizational support;
• Unblocks issues that may arise; and
• Evaluates and understands vendor markets to assist with implementing IT modules.

Assigned Personnel will demonstrate the required technical skills and reliability to assist the State in completing the project consistent with the Directives of the State ADS IT Manager, and the objectives set forth in the Project Charter, approved business case or guiding principles and other associated project documents. The contractor will work with the project team to ensure that all deliverables meet the quality standards as defined by the State including that each project be successfully executed and completed on time, within scope, and within budget using Stateapproved principles as set forth herein. Assigned Personnel must behave and perform in a professional manner. The Contractor must at its own expense ensure that Assigned Personnel successfully complete and maintain the following training:

• Annual Cyber Security
• HIPAA
• Annual State Compliance Training

PROJECT DELIVERABLES The Contractor will support a set of projects listed above in the "In Scope" section, by providing the following services/duties:

• Fulfill role of a Technical Lead on assigned projects.
• Lead technical design and technology build, test, and deployment activities.
• Apply considerable support / development / implementation experience, deep understanding of underlying technologies, business process expertise and support process knowledge to interact with a broad spectrum of stakeholders during various lifecycle phases.
• Coordinate with software vendors to perform investigations on all application issues and provide effective resolutions for same and assist all team members in evaluating technical processes and provide effective interface with vendor partners.
• Recommend effective modifications to systems to improve efficiency and reduce costs of operations and determine appropriate procedures for all Information Technology.

The Contractor will provide the State with status information on a weekly basis including, at a minimum: all planned tasks accomplished, planned tasks that are incomplete, or behind schedule in the previous week (with reasons given for those behind schedule); and all tasks planned for the upcoming two weeks.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.