Network Engineer

Network Engineer

Location: Charlotte, NC / Tempe AZ (Hybrid)

Duration: 6months


Job Summary

In this contingent resource assignment, you will participate in moderately complex Network Engineering initiatives supporting enterprise network and voice infrastructure environments. This role is responsible for installation, maintenance, operational support, troubleshooting, and monitoring of network services while providing technical assistance to internal customers and business partners. The successful candidate will support voice systems, network infrastructure, routers, switches, and related technologies while helping maintain secure and reliable enterprise network services.

Top Requirements

• Network Operations and Tier 1 Network Support experience
• WAN (Wide Area Network) support experience
• Voice network infrastructure support
• Experience supporting routers, switches, phones, and cameras
• Enterprise network operations and troubleshooting experience

Day-to-Day Responsibilities

Network Operations & Support

• Participate in the installation, support, and maintenance of network infrastructure
• Monitor network performance and operational stability
• Support enterprise voice and network environments
• Maintain reliable network connectivity and service availability
• Assist with network upgrades and maintenance activities

Tier 1 Technical Support

• Provide first-level support for voice systems, phones, routers, network equipment, and camera systems
• Assist end users with network and hardware issues
• Troubleshoot service-impacting incidents
• Escalate complex issues as necessary

Network Administration

• Support and maintain routers, switches, firewalls, wireless networks, and network security components
• Assist with configuration and deployment activities
• Perform basic operational changes and updates
• Support enterprise WAN environments

Troubleshooting & Incident Management

• Investigate network, system, and application-related incidents
• Identify root causes of connectivity and infrastructure issues
• Restore services within established support procedures
• Document troubleshooting activities and resolution steps
• Support incident and problem-management processes

Documentation & Compliance

• Maintain operational documentation
• Update support tickets and change records
• Follow enterprise change-management procedures
• Ensure compliance with network security standards and policies
• Support audit and regulatory requirements

Collaboration

• Work closely with Network Engineering, Telecom, and Security teams, as well as internal business partners and end users
• Collaborate to resolve operational issues and improve service delivery
• Receive direction from leadership while exercising independent judgment
• Build knowledge of enterprise procedures, policies, and compliance requirements

Required Qualifications

• 4+ years of Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, or education
• 2+ years of WAN (Wide Area Network) experience
• 2+ years of experience working in a large enterprise network organization

Desired Qualifications

• Knowledge and understanding of network engineering configuration for enterprise-level routers and switches in a voice network infrastructure environment
• Knowledge and understanding of technology support for network infrastructure (switches or routers)
• Cisco Certifications (CCNA/CCNP)
• Knowledge and understanding of Session Initiation Protocol (SIP) and SIP networks
• Knowledge and understanding of MS Azure cloud computing technology

Job Expectations

This position is not eligible for visa sponsorship. The ability to work additional hours as needed may be required.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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