Phlebotomist

KEY RESPONSIBILITIES Acquire quality blood samples through various phlebotomy techniques for patients across all age groups. Ensure accurate patient identification, quality specimen labeling, processing, handling, and transportation of specimens. Assist in the recovery of patients experiencing adverse reactions and provide rapid response to medical emergencies in the inpatient setting. Communicate effectively with patients and patient care teams, explaining procedures and addressing patient concerns to ensure a high level of customer happiness. Manage sharps and biohazardous materials following regulatory guidelines to protect the safety of patients and staff. Work fluently with computer programs and systems, and align with HIPAA regulations. Perform other test administration and specimen collection as assigned. Education High School Diploma or Equivalent required Licenses and Credentials Class D Passenger Vehicle Driver\'s License [State License] - Generic - HR Only preferred Experience No experience required. Completion of a phlebotomy course preferred Knowledge, Skills and Abilities Demonstrates proficiency in proper collection methods and proper processing of all specimens, including correct tube selection, volume, and stability requirements. Possesses good written and oral communication skills, the ability to prioritize work, manage time wisely, and adjust to changes in work volumes and projects. Superior customer service skills, with the ability to show empathy and respect for patients\' privacy and autonomy. Works independently and collaborates effectively within a team, actively partnering with team members by fostering an inclusive work environment and respecting individuals with diverse backgrounds, experiences, and perspectives. Equal Opportunity Employer Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #J-18808-Ljbffr