Outbound Collections Operations Leader
MCI
MCI in Tampa seeks an experienced Collections Operations Manager to lead outbound collections, drive performance, and optimize processes. You will manage a team of managers, supervisors, and agents, set goals, monitor KPIs, and align actions with financial targets and regulatory requirements. You will analyze collection data, implement improvements, and collaborate with finance, operations, and legal to resolve issues while upholding high standards of integrity and customer engagement. #J-18808-Ljbffr MCI
Vacancy posted 2 days ago
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