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Physical Therapy Technician - Part Time

$16.9 per hour

Therapy Partners Group

Mission Viejo, CA
Starting Hourly: $16.90 per hour 

ProSport Physical Therapy & Performance, a member of Therapy Partners Group, has been the premier provider for outpatient orthopedics serving Orange County and surrounding communities. Since 1992, ProSport Physical Therapy & Performance has built a reputation for delivering outstanding patient care for the exceptional team of clinicians.  As Southern California's leading provider of quality hands-on care and customized therapeutic exercise programs, our team's focus is to treat the whole patient, including prevention and wellness.  

Currently, we are looking for a part time Physical Therapy Technician for our Mission Viejo location. 

Schedule needed: Monday, Wednesday & Friday for 20 - 25 hours per week

  PRINCIPAL ACCOUNTABILITIES
  • Prepares treatment room for patient by following prescribed procedures and protocols.  
  • Prepares patients for physical therapy treatment by welcoming, comforting, providing and/or assisting patient into physical therapy apparel (shorts, gowns, etc.)  
  • Does laundry, maintaining an ample supply of clean linens. 
  • Under direct supervision of and with co-signature by, records daily notes. 
  • Provides information to patients by answering questions and requests. 
  • Helps treat patients by applying ice or heat packs, helping patients onto exercise equipment, monitoring motion; tracking walking time and distance; performing prescribed exercises and strengthening techniques as requested by PT. 
  • Educates patients by demonstrating proper use of equipment and exercise routines. 
  • Maintains patient confidence and protects operations by keeping information confidential.  
  • Maintains safe and clean working environment by complying with procedures, rules, and regulations. 
  • Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment.  
  • Ensures operation of physical therapy equipment by completing preventive maintenance requirements. 
  • Maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies and communicating to person in charge or ordering. 
  • Enhances physical therapy department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments, is a team player. 
  • Collects garbage at the end of each working day. 
  • Reports any issues needing resolution to Physical Therapists. 
  • Proactively answers incoming phone calls before they route to voicemail; triages each call to ensure a five-star patient experience by appropriately assisting with appointment cancellations or reschedules, completing intake forms, or taking detailed messages for the Therapist or PCC as needed.
  • Assists with scheduling appointments for patients within the clinic to ensure efficient and timely access to care.
  • Assists in collecting 100% of co-pays/deductibles and payments prior to patient being seen by provider per established policies and procedures.
  • Assists in scheduling new evaluations accurately and in alignment with clinic protocols.
  • During uncovered hours at front desk, occasionally provides support with focus on checking in patients, collecting co-pays, answering and triaging phone calls, and scheduling patients appropriately.  
  • Other duties as assigned.
MINIMUM POSITION REQUIREMENTS
Knowledge, Skills and Abilities
  • Thorough knowledge of Microsoft Office; Raintree PMS experience is a +Plus
  • Possess strong customer service skills
  • Ability to maintain confidential documents
  • Must be organized and able to manage multiple priorities
  • Ability to communicate complex information in a well thought-out easily understood manner, both orally and in writing in a variety of settings and styles
  • Ability to communicate in an honest, direct and professional manner, relating well to others to build rapport and effective relationships.
  • Ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
  • Must be able to identify and problem solve
  • Possess strong team player attributes
  • Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients near by
  • Thorough knowledge of Microsoft Office
  • Strong Customer Service Skills
  • Ability to maintain confidential documents.
  • Ability to organize and manage multiple priorities.
  • Ability to communicate complex information in a well thought-out easily understood manner, both orally and in writing in a variety of settings and styles.
  • Ability to communicate in an honest, direct, and professional manner, relating well to others to build rapport and effective relationships.
  • Ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
  • Ability to identify and problem solve.
  • Strong team player
Education and Experience
Education : High School diploma or equivalent. College degree in a related health field preferred .

Experience : Prior experience in customer service.

Physical Requirements and Working Conditions
Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and present reports.
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Vacancy posted 20 days ago
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