Licensed Assistant Manager - Virginia Beach, VA - LensCrafters

Requisition ID: 914139 Store #: 001176 LensCrafters Position: Full-Time Total Rewards: Benefits/Incentive Information General Function The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics. Major Duties & Responsibilities Deliver quality & improvement to meet or exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan, Conversion & Customer Count, Comp Growth, Increased Traffic, Store Operating Profitability, Continuity of Care, Exam Growth & Retention Goals, Net Promoter Score, Current year objectives Demonstrate understanding of retail business & the capability to transfer knowledge to superior sales & business results. Learn & understand competition & market trends. Support the store manager in diagnosing the business & leverage the synergies of Retail, Lab & Doctor to drive positive results. Support store business plans to maximize sales & profit, leverage strengths & address opportunities for recovery. Partner with store manager to lead a team through strong knowledge & skills. Provide training & guidance to team members. Deliver clear & constructive feedback in a timely manner. Inform store manager of any situation that may require any development or disciplinary action of others. Support recruiting, help select high‑caliber team & create talent pipeline. Follow guidelines to optimally staff the store. Show great pride in the store appearance & execute visual directives. Strive to maintain positive working relationship with doctors. Adhere to & ensure compliance of team to company policies & procedures. Meet or exceed all goals. Anticipate problems before they occur; explore underlying reasons and root cause; strive for long‑term solutions. Perform & understand administrative duties. Maintain a safe working environment for all. Work a flexible schedule, including nights & weekends. Under current & valid state Opticianry license perform the following: Provide expertise & product knowledge on lens choices based on the patient’s vision needs & doctor prescription. Adjust &/or repair eyewear. Present and dispense eyewear & create a lasting impression. Perform accurate digital measurements. Basic Qualifications High School graduate or equivalent Current & valid state Opticianry license 1+ year(s) management/supervisory experience with direct reports Knowledge of retail operations, processes & policies Strong basic math skills Familiarity with cash register, computers & calculators Must have a strong command of the English language for all written correspondence & oral communication Strong communicator & listener Demonstrated high level of selling skills Proven ability to problem solve Preferred Qualifications College degree or equivalent Previous experience in a leadership position within retail & customer service industry Knowledge of basic optics Knowledge of current store merchandise State licensure (if applicable) &/or ABO Certification in non‑licensed states Brand Final Inspector Certification Brand Quality, Fitting & Adjusting Program This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or View email address on click.appcast.io. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr