Customer Experience Intern (Summer 2027)
PECO Brand
Job Title
Phillips Edison & Company is looking for a full-time undergraduate student to work in their Cincinnati, OH office.
Job Description
Assist the Customer Experience (CX) Team with achieving the Sales compliance goals. Facilitate training and user adoption of the sales module for Neighbors (tenants), including understanding the sales submission process and training small business Neighbors on the software. Enter monthly sales figures provided via email into MRI, ensuring all data not submitted through DashComm (the software that contains the sales submission module) is accurately recorded. Assist in administrative tasks relating to the Tenant Improvement Allowance Process (i.e. saving packets to RC, and Lien searches).
Skills You'll Gain
The basics of operations in commercial real estate. How to read a commercial tenant lease. How to utilize various software platforms like DashComm (Tenant Communication Software), IDP (Property Management & Site Mapping Software), MRI (PECO's Enterprise Resource Platform). Basics of Neighbor communication, lease requirements, and understanding the role of Customer Experience in a commercial real estate company. How to establish and roll out new processes that impact thousands of DashComm users.
What We're Looking For
Someone who enjoys creative problem solving. Someone with patience who can help teach our Neighbors new process. Strong organizational skills and attention to detail. Agile thinkers and "doers".
Why PECO?
With consistent recognition as one of Cincinnati's top workplaces for 10 consecutive years, PECO's success as one of the nation's largest owners and operators of grocery-anchored shopping centers is driven by a strong employee culture and a small company feel. PECO values diversity, equity, and inclusion through various employee resource groups, and offers numerous wellness programs including an on-site fitness facility and fitness classes. At PECO, associates enjoy meaningful interactions with one another, creating an energetic, high performing, yet relaxed work environment where individuals truly enjoy being a part of the team.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
PECO BrandVacancy posted 3 days ago
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