AV Systems Administrator

Job no: 497421 Work type: Full-time Campus: Mount Carmel - Hamden, CT Categories: Staff Overview Quinnipiac University is seeking a service-oriented AV Systems Administrator to join the Audiovisual Infrastructure team within Information Technology Services. This position plays a critical role in supporting, maintaining, and enhancing audiovisual technology across the university. The Audiovisual Infrastructure team is responsible for AV technology in more than 250 classrooms, dozens of conference rooms, and a wide variety of specialized spaces across the university. These environments range from traditional classrooms and large lecture halls to active learning labs, courtrooms, boardrooms, athletic facilities, an arena, and sports stadiums. As a technology-forward institution, all teaching and meeting spaces are configured as Zoom Rooms, making the Zoom platform a central component of the university's AV ecosystem. The AV Systems Administrator is a key member of the team responsible for the maintenance, support, and continuous improvement of the university's audiovisual infrastructure. This position ensures the reliability and performance of AV systems used daily by faculty, staff, students, and visitors while helping deliver exceptional technology experiences across campus. In addition to maintaining existing AV environments, the AV Systems Administrator supports university events that require supplemental audiovisual equipment or support in locations without permanent AV installations. The role also contributes to the planning, design, engineering, and implementation of new AV initiatives, including technology refresh projects, renovations, and new construction. About Quinnipiac Quinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from Boston. The university currently has an enrollment of 9,700 students in more than 100-degree programs through its Schools of Business, Communications, Computing & Engineering, Education, Health Sciences, Law, Medicine, Nursing and the College of Arts & Sciences. Our 22 Division I teams have achieved remarkable success, boasting national and conference titles - including a 2023 NCAA national championship win in men's ice hockey, a trip to the Sweet 16 for our women's basketball team and NCAA Tournament appearances by many of our programs. The Quinnipiac University Poll is nationally recognized as a leader in public opinion research, and the university is consistently recognized by U.S. News & World Report and Princeton Review. The Wall Street Journal ranked Quinnipiac #51 among the best colleges in the nation, and second in Connecticut, for our exceptional graduation rate, salary impact, learning facilities, career preparation and learning opportunities. The university is in the midst of program expansion and renewal for both traditional and adult learners, the development of innovative strategic partnerships, and recently opened South Quad with three state-of-the-art buildings. As Quinnipiac grows, the university remains guided by the core values that define our community and shapes the experience of every student and employee. We are fiercely committed to ensuring every Bobcat thrives. We are a lifelong partner for every learner. We passionately care about our community. Everyone should feel welcome and valued. We boldly shape our university's future. We will forge a path of impact together. These values are the foundation of who we are and reflect the Quinnipiac spirit found across our campuses. For more information, please visit qu.edu. Connect with Quinnipiac on Facebook, Instagram, YouTube, TikTok and X. Responsibilities Monitor the status of all rooms to ensure all AV systems are functioning properly Support campus events that require additional AV setup or support Maintain inventory and status of loaner AV equipment Troubleshoot and repair various types of AV equipment Work with equipment vendors to resolve technical issues Assist in the design and development of audio, visual, and data conferencing solutions;provide cost-effective and user-friendly solutions for integrated conference room build-outs Work closely with project and design teams as well as with audio-visual vendors (e.g., LCD displays, projectors, microphones, speakers, etc.) throughout the project life cycle Install, test, and support on-site audio-visual systems for internal clients and research projects Develop audio-visual drawings/diagrams Education Requirements Bachelor's degree in Information Technology or a related field, or an equivalent of professional experience may substitute Qualifications Minimum of five (5) years of experience supporting, designing, implementing, and maintaining audiovisual systems in a higher education, corporate, healthcare, or similarly complex environment Experience designing, programming, configuring, and troubleshooting audiovisual control systems and integrated AV environments Knowledge of audiovisual technologies, including control systems, digital signal processing (DSP), video conferencing, audio systems, displays, projection systems, and AV-over-IP solutions Experience supporting hybrid meeting and learning technologies, including audiovisual software, client computing devices, and connectivity solutions Strong technical writing and documentation skills, including the ability to develop system documentation, standards, procedures, and training materials Demonstrated project coordination or project management experience, including managing multiple priorities and collaborating with vendors and stakeholders Excellent analytical and troubleshooting skills with the ability to diagnose and resolve complex audiovisual and technology-related issues Outstanding customer service, communication, and interpersonal skills Demonstrated ability to collaborate effectively with faculty, staff, students, vendors, and colleagues from varied backgrounds and perspectives CTS (Certified Technology Specialist) certification Flexibility to support events during off hours, including nights and weekends A valid driver's license and the ability to drive between campuses as needed Proven ability to collaborate effectively with individuals from varied backgrounds Preferred Qualifications Experience administering and supporting Zoom Rooms in an enterprise or higher education environment Experience with the Logitech video conferencing ecosystem and related collaboration technologies Experience with Crestron control systems, including configuration, programming, troubleshooting, and administration Experience supporting large-scale audiovisual deployments across classrooms, conference rooms, event spaces, or specialized instructional environments Experience designing AV solutions for renovations, new construction projects, and technology refresh initiatives This position is limited to individuals who are legally authorized to work in the United States and who do not require employer sponsorship or visa support now or in the future. The anticipated salary range for this position is $65,000 - $85,000. At the time of offer, the final salary will be determined based on the selected candidate's qualifications, including relevant education, experience, skills, and competencies, as well as internal equity and market considerations. Quinnipiac University offers eligible full-time faculty and staff a comprehensive benefits package that may include health insurance, life insurance, paid time off, education benefits, and retirement benefits. Quinnipiac University is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to fostering a welcoming and respectful environment where individuals feel valued, supported, and experience a strong sense of belonging. Note to Faculty/Staff Applicants Only: If a final candidate is a current or previous Quinnipiac employee, the hiring manager must obtain a reference check from the candidate’s current or former manager before making an offer of employment. If the candidate's current or most-recent Quinnipiac supervisor is unavailable, the hiring manager should contact Talent Acquisition for assistance in determining the appropriate alternate contact: #J-18808-Ljbffr Quinnipiac University