Guest Experience & Field Manager Trainer
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- Guest Experience & Field Manager TrainerHooky EntertainmentBe an Early ApplicantFull TimemidFredericksburg, Virginia, USPosted Today## Role OverviewHooky Entertainment is hiring a mid-level Guest Experience & Field Manager Trainer. This is a full-time role in Fredericksburg. posted today. applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.## Resume Keywords to IncludeMake sure these keywords appear in your resume to improve ATS scoringORQualificationsCustomerSatisfactionCommunicationHandsTrainingDemonstratedSign up free to auto-tailor your resume with all these keywords and get a higher ATS score## Job description### Qualifications* Strong customer-facing skills, including Customer Service and Customer Satisfaction, with a track record of improving guest outcomes.* Excellent Communication and interpersonal skills, with the ability to coach, influence, and align diverse teams.* Hands-on Training experience, including designing and delivering learning sessions for managers and frontline team members.* Demonstrated focus on Guest Experience, with an understanding of hospitality best practices in entertainment, dining, or retail environments.* Experience in supervising or managing teams in a high-volume, guest-centric setting.* Ability to work on-site with a flexible schedule, including evenings, weekends, and holidays as needed.* Strong problem-solving skills and comfort using guest feedback and operational data to inform decisions.* Preferred: Experience in cinema, restaurant, or entertainment venues; background in training or learning and development.
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Vacancy posted 1 day ago
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