Client Service Representative
Virtual Vocations Inc
To support a growing remote call center, the full-time Client Service Representative will manage a high volume of inbound calls, triage patient inquiries, and provide exceptional service to patients and physicians regarding sleep disorder treatments. Key responsibilities Efficiently manage a high volume of inbound calls and identify patient urgency for appropriate routing Provide information on appointments, services, and insurance coverage while ensuring compliance with company policies Act as a liaison between patients and healthcare team members, assisting with scheduling and follow-up communications Required qualifications High school diploma or equivalent required 6 months to 2 years of experience in customer service, administration, or reception required Previous experience in a remote call center within the DME or healthcare space preferred Bilingual/Spanish preferred Ability to work standard business hours in the Pacific Standard Time Zone Virtual Vocations Inc
Vacancy posted 5 days ago
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