Specialty Pharmacy Liaison

Specialty Pharmacy Liaison

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

As our Specialty Pharmacy Liaison, you will partner with providers, clinical staff, and insurance payers to coordinate the care of complex patients so they can receive their high-dollar medications on time and at an affordable cost.

Every day you will manage the intensive patient care process, serving as the primary point of contact for patients undergoing treatment for serious, life-threatening conditions such as transplant, HIV, multiple sclerosis, and cancer.

You will be expected to act as a dedicated advocate and bridge between providers, pharmacies, billing departments, social services, and patient communities to drive exceptional customer service and ensure a seamless continuum of care. You will utilize specialized tools and applications to increase prescription capture, improve medication adherence, and maximize patient retention, while actively encouraging patients and clinic staff to utilize our pharmacy's superior care services.

To be successful in this role, you must possess strong clinical coordination skills, deep knowledge of pharmacy billing and insurance authorization processes, and the ability to manage complex, multi-stakeholder relationships to ensure positive patient health outcomes.