Loan Processor (Hybrid)

Position Overview The Loan Processor is responsible for providing quality customer service by obtaining required documentation to underwrite the loan, ordering third‑party documentation, and ensuring compliance with applicable regulations. Job Responsibilities Perform a thorough review of borrower’s credit, employment, income, and assets as required by the loan program prior to underwriting. Assemble the complete loan package in proper order for underwriting. Verify all required documentation (pre‑underwrite) in the file and complete the required loan checklist. Confirm that the application is complete and accurate; identify any potential issues that may arise in underwriting. Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all printed information. Communicate with Loan Originator, customer, and Underwriter to obtain missing documentation. Review loans for compliance with mortgage‑related regulations (RESPA, TILA, HMDA, Reg. B, etc.) and prepare required disclosures. Coordinate with vendors to obtain property survey, flood certificate, title commitment, and payoff information. Verify vendor orders, invoices, and ensure they are received and filed in the applicant’s e‑file. Manage pipeline by completing and submitting reports within allotted turnaround times. Assist in loan set‑up, document communication in conversation log. Train and supervise new Loan Processors and other processing personnel. Assist closing, secondary marketing, and loan servicing to clear suspense items. Be available to work varying hours and overtime as needed. Qualifications and Skills High School Diploma or equivalent. Minimum of 5 years residential mortgage processing experience. Experience with Encompass™ loan origination system. Working knowledge of RESPA and general mortgage lending regulations (Reg. Z, Reg. B, etc.). Familiarity with DU, LP, Microsoft Office, and Windows. Excellent math, analytical, communication, prioritization, and time‑management skills. Benefits Competitive compensation plan. Medical, dental, and vision coverage. 401(k) retirement plan. Company‑provided short‑term disability. Employee assistance program. Wellness program. CrossCountry Mortgage, LLC is an equal opportunity employer and encourages applications from all qualified individuals. The company is a registered entity with NMLS identification number NMLS3029. #J-18808-Ljbffr CCM CrossCountry Mortgage, LLC