EHR Specialist

Responsibilities:
• Serve as the primary internal subject matter expert for the Altera Sunrise and Paragon EHR systems.
• Act as the point person for questions regarding EHR capabilities, project resourcing, and domain-specific system knowledge.
• Guide stakeholders in understanding system limitations, workflows, and how changes may impact operations across domains
• Understand and articulate clinical and operational workflows across domains within Sunrise and Paragon.
• Leverage your technical background to collaborate with IT, clinical informatics, and vendor teams on system-related work.
• Participate in all relevant projects involving Altera Sunrise and Paragon, including:
• Lead discovery and documentation of functional and technical requirements
• Divestiture discovery
• Upgrade planning and execution
• PR (Production Request) tracking, coordination, and validation
• Ensure technical assessments are up to date to keep systems compliant with internal standards.
• Collaborate with the Partner Performance Director and participate in discussions with Altera specifically related to Sunrise and Paragon.
• Responsible for contract-related tasks such as voucher processing, purchase order tracking, and documentation tied to Sunrise and Paragon.


Required Skills & Qualifications:
• Proven experience with Altera Sunrise and/or Paragon EHR systems.
• Technical background with the ability to understand and explain EHR architecture, data models, and integrations.
• Experience supporting clinical workflows or working in clinical informatics is a strong plus.
• Familiarity with healthcare IT project lifecycles, upgrade cycles, and system change management.
• Strong written and verbal communication skills with the ability to translate between technical and operational needs.
• Proactive, organized, and self-directed-able to troubleshoot and resolve issues without needing all the answers handed to you.