Medical Office Admin

Randstad is partnering with a well-established healthcare and clinical practice in Dover, DE, to find a professional, friendly, and reliable Medical Office Administrator.

In this role, you will serve as the primary administrative support for the local office, working directly alongside senior leadership. You will manage daily front-office operations, handle patient scheduling, process referrals, and maintain smooth, efficient office workflows.

This is an excellent opportunity for an experienced medical admin who enjoys autonomy, takes pride in providing top-tier patient service, and thrives in a professional healthcare environment.

salary: $18 - $21 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School

Responsibilities

• Patient & Referral Coordination: Answer incoming phone calls, field patient inquiries, and efficiently process intake referrals and requests for services.
• Scheduling: Coordinate and schedule patient appointments based on practitioner availability.
• Communication & Problem Resolution: Maintain clear, professional communication with patients, referral sources, and insurance providers to resolve questions or administrative issues promptly.
• Practice Support: Work directly with senior practice leadership and clinical staff to ensure all patient administrative needs are met.
• Quality & Compliance: Assist in documenting, tracking, and communicating patient feedback or quality concerns to appropriate leadership.
• General Office Administration: Manage day-to-day administrative duties and office organization as the primary administrative liaison on-site.

Skills

• Front Desk
• Patient Care Coordination
• HIPAA
• Medical Software
• Office Support
• Microsoft Office
• Scheduling Appointments
• Patient Scheduling
• Receiving Incoming Calls
• Insurance Verification (1 year of experience is required)

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.