Vehicle Return Clerk (Remote - Wisconsin)

About the Role
Location: Remote – Wisconsin residents

Do you have a strong eye for detail? This could be a great opportunity for you – especially if youre interested in working from home!

As a remote Vehicle Return Clerk (Repurchase Coordinator) at Morley, youll help arrange the return of vehicles that may be eligible for buyback between a major auto manufacturer and its customers. Youll manage cases and use your customer service skills to ensure the return process is as easy and hassle-free as possible for all parties involved.

While prior experience in banking, mortgages, accounting or an auto dealership is helpful, its not required. Well train you on everything you need to know to handle these transactions with confidence!

What Youll Do

Ensure case accuracy

Assemble case documentation

Manage communications between the car owner, auto dealer and lending institution

Negotiate and coordinate vehicle buybacks on behalf of the auto manufacturer

Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Whats it Like?

We make sure you have the tools you need to be able to do your job right and be connected with your team.

Our reacquired vehicle management team is one of the strongest in the business at handling vehicle buybacks. We have the processes and relationships in place to make sure that our team can do this smoothly. Youll find steady work, supportive leaders, strong benefits and advancement opportunities here.

Skills for Success
Required Skills

Computer navigation, typing and Microsoft Office skills

Strong attention to detail

Eligibility Requirements

High school diploma or equivalent

Customer service experience (three or more years preferred); for example, previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers

Able to work shifts within the centers hours of operation:

Monday to Friday (no weekends!)

Primary shift: 7 a.m. - 4 p.m. Central time / 8 a.m. - 5 p.m. Eastern time

Rotational shift 2-4 times per month: 10 a.m. - 7 p.m. Central time / 11 a.m. - 8 p.m. Eastern time

Must be able to stick to the schedule reliably

Nice to Have

Prior experience working in banking, mortgages, accounting or an automotive dealership

College degree

Remote Work Requirements

Wisconsin resident

Secluded and distraction‑free work environment

Required internet setup:

High-speed internet delivered through a wired provider (cable or fiber)

Computer must be physically connected to your modem / router using an Ethernet cable

Wireless, 5G and satellite connections are not supported

Why Join Our Morley Family
At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

Medical and prescription coverage

Dental and vision insurance

Paid time off

Associate wellness program with rewards for annual checkups

Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

401(k) with match

Flexible spending account (FSA)

Life insurance

Company‑paid short‑ and long‑term disability insurance

Benefits to Make Your Life Easier

24/7 online access to doctors through Teladoc

24/7 nurse help desk

Patient advocacy with free 24/7 support for benefit questions and claims

Guidance for family, financial and estate planning (including wills)

About Morley
Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world‑leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact View email address on click.appcast.io.

Thank you for your interest in Morley.

Notices

Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: and your right to work:

Click here to view Morley’s CCPA Notice for applicants in California:

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