Release of Information Specialist

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Release of Information Specialist

Remote position

The Release of Information Specialist is responsible for serving as the primary point of contact for Ciox, Elara’s outsourced release of information (“ROI”) service provider. In this role, the Release of Information Specialist will receive and date stamp paper and electronic requests, send them to Ciox, and track the status of ROI requests in Ciox’s HealthSource system. Additionally, the Release of Information Specialist will ensure Elara’s ROI workflow process is followed based on request type and interface with Compliance, HR, Legal, and the field as needed.

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Release of Information Specialist by keeping a team of elite healthcare professionals operational.

To continue to be an industry pioneer delivering unparalleled care, we need a Release of Information Specialist who shares our commitment to distinction and progress. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

• Work in a collaborative environment.

• Be rewarded with a unique opportunity to make a difference

• Competitive compensation package

• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost

• Opportunities for advancement

• Comprehensive insurance plans for medical, dental, and vision benefits

• 401(K) with employer match

• Paid time off, paid holidays, family, and pet bereavement

• Pet insurance

What is Required?

• High School Diploma or GED equivalent

• 1 year of experience in medical records, quality, regulatory, or compliance department

• Basic clerical and customer service experience are also required

• Good communication and interpersonal skills

• Demonstrates the ability to maintain the confidentiality of sensitive financial, clinical, and operational information

• Proven familiarity with medical, administrative, ethical, legal, and regulatory standards of the health care system, including HIPAA privacy and release of information regulations

• Reliable transportation to perform job tasks

You will report to the Senior Vice President of Compliance.

The base rate for this position is $40,000-$44,000 annually and is based on the company’s good faith estimate at the time of posting. Actual pay will be determined based on factors such as education, experience, skills, and internal equity.

Equal Employment Opportunity : We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io.

Pay & Benefit Information : Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at

EVerify : Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.