Localization Program Manager

About UsTwitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleTwitch is a globally renowned brand with a dedicated following across the world. Localization is at the heart of our mission to connect creators with their communities on a global scale.We're looking for a Localization Program Manager to own the operational core of our localization program — vendor coordination, content workflows, quality processes, and launch execution across 29 languages. You'll join a lean team of senior professionals who operate as strategic partners to Product and Engineering and focus on bringing global users a native experience. Strong performers can take on increasing scope over time.You can work from San Francisco, CA; Irvine, CA; Seattle, WA.You Will:Manage end-to-end localization into 29 languages, including launches that require creative asset localization, terminology building and testingMonitor continuous localization operations while identifying and implementing opportunities for improvement. Run and evolve localization quality processes: coordinate testing, build LQA workflows and propose improvements based on data. Monitor and improve translation quality output by developing and maintaining linguistic assetsInfluence upstream content operations for seamless, context-rich translations. Build localization metrics reports (turnaround, quality scores, cost per word) You Have:5+ years of localization project/program management experienceExperience managing stakeholders and cross-organizational dependenciesExperience with enterprise localization tools, translation management platforms (Smartling, memoQ, Phrase or similar), and developing and maintaining linguistic assets and workflowsExcellent verbal, written, and interpersonal communicationNative speaker of one additional languageBonus PointsAn analytical mindset, with the ability to visualize data, connect the dots, and turn localization insights into decisions that drive business and tooling outcomes.Native French, German, Chinese or Japanese preferredExperience designing and implementing scalable localization processes and technical automationTrack record of building localization programs from scratch or through transformationExperience evaluating MT/LLM quality in production workflowsSolid understanding of localization metrics and data manipulationPerksMedical, Dental, Vision & Disability Insurance401(k)Maternity & Parental LeaveFlexible PTOAmazon Employee DiscountPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Job ID: TW9236The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .US, WA, Seattle - Annually$82,700—$129,800 USDUS, CA, San Francisco - Annually$81,600—$142,800 USDUS, CA, Irvine - Annually$74,200—$129,800 USDTwitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.