Senior Customer Support Readiness & Launch Lead
Triwill Group
Mercury is seeking an Operations Readiness Program Manager to operationalize and improve the systems that keep Customer Support aligned through constant change. You’ll collaborate with Support, Product, Risk, Engineering, and Enablement to ensure launches, tooling updates, and workflows are introduced thoughtfully and executed smoothly. You’ll drive readiness planning, dependency management, launch communications, enablement coordination, and post-launch analysis to scale operational excellence. #J-18808-Ljbffr Triwill Group
Vacancy posted 2 days ago
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