Teller

About the Role As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller role is also responsible for maintaining and enhancing client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services. Always performs teller transactions and cash handling functions for clients with accuracy and confidentiality. Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing cash drawer. Supports daily tasks that maintain the integrity of the branch, such as appropriate use of double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing the credit card machine, and updating lobby rate sheets and brochures. Mitigates risk by ensuring safekeeping of money in the cash drawer and the prompt accounting or transfer of funds. Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards. Continuously deepens knowledge of Columbia Bank's product and service offerings and stays current on changes. Discusses and uncovers customers’ financial needs to identify and offer appropriate products and services. Supports referral goals for the branch by focusing on and referring basic bank products to the appropriate business partner. About You High School Diploma or GED, required. 1 year of previous banking or customer service experience, preferred. Bilingual preferred. Ability to learn and comply with all Bank policies, procedures, and systems. Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions. Consistently demonstrates ability and willingness to build relationships with clients and other bank associates. Compensation and Benefits Pay range: $18.00 to $20.00 per hour. Incentive compensation may be available based on performance. Competitive Incentive Plan matching efforts. Professional development and career growth opportunities. Benefits include comprehensive health coverage (medical, dental, vision), 401(k) with employer match, life and disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, discount marketplace, paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following hire for associates scheduled at least thirty hours weekly. Location 2067 W Pleasant Grove Blvd, Pleasant Grove, UT 84062. Ability to work fully onsite at posted location(s). Equal Opportunity Employer Statement Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. #J-18808-Ljbffr