DevOps Engineer

DevOps EngineerThe DevOps Engineer will help to build functional systems that improve customer experience. He/she will support the deployment of product updates, identify production issues and implement integrations that meet customer needs. Ultimately, the incumbent will need to execute and automate operational processes fast, accurately and securely.Responsibilities And DutiesStrategically and operationally guide internal and external teamsInfluence people with the agile mindsetBuild and manage relationships with strategic allies, technology service providersCollaborating with developers on software requirements, as well as interpreting test stage data.Developing interface simulators and designing automated module deployments.Completing code and script updates, as well as resolving product implementation errors.Conduct routine maintenance procedures and perform diagnostic tests.Effectively balance short- and long-term priorities to maximize total value to the organizationMaintain a constant update of their technical knowledge and be at the forefront of what is happening in technology and development in the world.Implement integrations requested by customersDeploy updates and fixesProvide escalation level technical supportBuild tools to reduce occurrences of errors and improve customer experienceDevelop software to integrate with internal back-end systemsPerform root cause analysis for production errorsInvestigate and resolve technical issuesDevelop scripts to automate visualizationDesign procedures for system troubleshooting and maintenanceKnowledge And SkillsSeen as an expert in the industry and knowledgeable of multiple technologies and languagesFluent EnglishSolid background in software engineering and are familiar with Ruby or PythonQualifications And ExperienceBSc in Software Engineering, Computer Science, or relevant field5+ Years of experience in DevOps or combination of DevOps/Development experience.3+ Years in areas in direct software delivery roles of cloud-based systems.Proven Experience in DevOps in the implementation and management of high-scale cloud-based architectures using Azure.Excellent coding and scripting skills (Bash, Perl) with proven skills in automation solutions (Puppet, Chef, Ansible, Terraform)Experience with the cluster management tool Kubernetes.Proven experience in Continuous Integration / Continuous delivery.Experience in Agile Development.Understanding or experience with Solution Architecture.Experience in a customer-facing role driving customer technical implementationsHands-on experience with continuous services like Code Deploy, Jenkins, Bamboo and Artifactory