Senior Manager, Sales Compensation

Salary: $119,030.52 - $160,000.00. Bonus and commission eligible. CCC Intelligent Solutions Inc. is a leading cloud platform for the insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry‑leading technology to get drivers back on the road and to health quickly and seamlessly. Role Overview Senior Manager, Sales Compensation: act as the main point of contact within HR for all things sales compensation and partner closely with Finance, Revenue Operations, and Sales Leadership to lead incentive plan design, annual plan refreshes, transition rules, payouts, reporting, and communication. Key Responsibilities Plan design thought leader: design measures, weights, mechanics, thresholds/accelerators, crediting and eligibility; work with Sales Leadership, Finance and Revenue Operations to align with business strategy and maintain market competitiveness. Lead initiatives covering core plan design and SPIFF as needed. Enterprise alignment: partner with Total Rewards/Compensation to ensure programs fit within enterprise compensation strategy, pay philosophy, job architecture, and compliance. Annual plan refresh: lead the annual effort to update sales incentive plans, draft terms, coordinate stakeholder reviews and approvals, and manage timelines and deliverables. Incentive plan administration and governance: lead day‑to‑day HR administration, ensuring consistent application of rules, eligibility and governance across business lines. Cost visibility and forecasting support: partner with Finance to model and forecast costs of plan design changes, quota scenarios and organizational shifts. Cross‑functional coordination: act as the primary HR sales compensation partner across three business lines, aligning priorities, calendars and execution. Quota‑setting support: provide input, data and process support to Revenue Operations for quota setting. Transition rules: design, document and administer transition rules for role or territory changes, acquisitions/reorgs and mid‑year plan changes. Payout administration: support regular incentive calculation processes, manage exception handling, and partner with Payroll/Finance to enable accurate, timely payouts. Plan distribution, tracking and communications: coordinate plan document distribution, acceptance, version control, audit trails, and lead communications and presentations to the salesforce during new plan rollouts. Tools and technology enablement: lead and advise on incentive compensation management platforms, integrations, dashboards and intranet resources to improve transparency, scalability and user experience. Documentation and controls: maintain clear documentation of terms, processes and approvals; support audit requests and continuous process improvement. Reporting and analytics: develop and deliver recurring and ad‑hoc reporting on attainment, payout, plan performance and trend insights to Sales Leadership, Finance and Revenue Operations. Continuous process improvement: identify inefficiencies, redesign processes to improve cycle time, accuracy and scalability. Key Partnerships Sales Leadership : align on plan strategy, provide insights on performance. Finance : ensure plan economics, accruals, and funding align to targets and support forecasting. Revenue Operations : coordinate on crediting, reporting definitions, data flows and quota/territory processes. Payroll : support accurate payout execution and eligibility changes. Total Rewards/Compensation : align incentives to enterprise strategy, governance and compliance. Sales Enablement/Communications : improve plan communications, FAQs, and change management. Technology partners (IT/Analytics) : provide insight on tooling, integrations and reporting automation. Requirements Bachelor’s degree in Finance, Business, Economics, HR, Analytics, or related field (or equivalent experience). 7+ years of progressive experience in sales compensation, incentive compensation management, compensation, revenue operations or a closely related function. Demonstrated experience administering incentive plans: documentation, transitions, exceptions and payout processes. Strong analytical skills and advanced Excel. Experience partnering cross‑functionally with Finance, Revenue Operations and Sales leaders; ability to influence without full authority. Strong program/project management skills and ability to manage multiple plan cycles, timelines and deliverables. High attention to detail and control mindset; ability to document decisions and maintain audit‑ready processes. Excellent written and verbal communication; ability to translate complex plan mechanics into clear guidance. Preferred Qualifications Experience supporting sales compensation across multiple business lines, products or go‑to‑market motions. Experience with incentive compensation management tools (CaptivateIQ, Salesforce, Essbase). Familiarity with quota methodologies and territory/segmentation processes. Knowledge of sales crediting, bookings/revenue recognition concepts and common performance measures. Experience developing scalable plan communications and driving change management. Experience with reporting tools such as Power BI or Tableau. CCP or other relevant certification. Core Competencies Strategic and operational orientation; balance near‑term execution with continuous improvement. Analytical problem‑solving and comfort with complex datasets and rule‑based calculations. Sound judgment and integrity in handling sensitive compensation information. Stakeholder management and ability to drive alignment across competing priorities. Clear, audience‑appropriate communication and documentation skills. Process design, controls and quality mindset; proactive identification of risks and mitigations. Benefits Competitive compensation and benefits: 401K match, paid time off, annual incentive plan, performance bonus. Comprehensive health insurance, adoption assistance, tuition reimbursement, wellness programs. Stock purchase plan options and employee resource groups. Equal Employment Opportunity CCC is an equal opportunity employer. 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