District Manager - Cleveland Clinic

Job Description The District Manager is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district normally generating $12-30M+ in revenue. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost and productivity, leading people, and delivering financial commitments. Whether focused on multiple sites for a single client or multiple clients, the key success measures of a District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty and Employee Engagement. Frequent travel to client sites throughout the district is expected. Job Responsibilities The successful candidate demonstrates capability across the following dimensions: Leadership – Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers. Coach and mentor employees by crafting a shared understanding about how and what needs to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure safety and sanitation standards in all operations. Client Relationship – Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations. Financial Performance – Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. Productivity – Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls and profit management. Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with particular focus on efficiency standards. Understand end to end supply chain and procurement process and systems; ensure only authorized suppliers are used. Compliance – Ensure unit managers maintain a safe and healthy environment for clients, customers and employees. Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health and wage and hour. At Aramark, developing new skills and doing what it takes to get the job done has a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries. Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction. Confirmed ability to hire, assess, develop and grow hard‑working talent. Comfortable reading, understanding and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Established communication and teamwork skills to work with all levels of the organization from the front line associate through leadership. Proven success in a repeatable business model, including leading through change and turnaround initiatives. Bachelor’s degree is generally required to be successful; an advanced degree in business or a related field is preferred. Compensation Data COMPENSATION : The salaried rate for this position is $140,000.00 to $150,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS : Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans such as 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location with any legal requirements or limitations, employee eligibility status and where the employee lives or works. There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including the Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Equal Opportunity Statement We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or any other characteristic protected by applicable law. #J-18808-Ljbffr