Sales Rep Estimator DiPaola Quality Climate Control

Benefits:

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Position Summary

The Sales Representative / Estimator is responsible for generating revenue by identifying customer needs, preparing accurate project estimates, presenting solutions, and securing project contracts for HVAC, plumbing, or electrical services. This role manages the sales process from initial customer contact through proposal preparation and project handoff while maintaining strong relationships with homeowners, builders, developers, and commercial clients.

The Sales Representative / Estimator conducts site evaluations, develops scopes of work, prepares pricing proposals, and collaborates with operations teams to ensure projects are planned accurately and executed successfully. This position also provides project overview support by communicating project expectations, timelines, and scope details to both customers and internal teams.

Success in this role requires strong technical knowledge, customer service skills, and the ability to translate customer needs into profitable projects while maintaining the company’s standards for quality and professionalism.

Requirements

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Sales & Business Development

Respond to inbound customer inquiries and sales leads

Generate new business opportunities through referrals, builder relationships, and networking

Conduct customer consultations to identify project needs and recommend appropriate solutions

Develop long-term relationships with homeowners, property managers, builders, and contractors

Maintain a professional presence representing the company within the community

Follow up on leads and proposals to secure signed contracts

Estimating & Proposal Development

Conduct on-site evaluations to assess customer needs and project requirements

Measure spaces and assess existing systems and conditions

Prepare accurate project estimates for installations, replacements, and upgrades

Develop detailed scopes of work including materials, labor, equipment, and timeline considerations

Ensure estimates align with company pricing standards and profitability goals

Prepare and present professional proposals to customers

Explain technical solutions and pricing clearly to clients

Project Overview & Coordination

Provide initial project overview and scope explanation to customers

Communicate project expectations, timelines, and process to clients

Coordinate project handoff with installation teams and project managers

Ensure all job details are accurately entered into company systems

Assist operations with clarifications regarding project scope and specifications

Participate in project kickoff discussions when necessary

Builder & Contractor Relationships

Develop and maintain relationships with builders, developers, and contractors

Participate in bidding opportunities for construction projects

Assist in reviewing plans and specifications for new construction projects

Provide estimates and proposals for mechanical scopes of work

Maintain professional communication with construction partners throughout the bidding process

Customer Relationship Management

Maintain regular communication with customers throughout the sales process

Provide updates regarding proposal status and project scheduling

Address customer questions and concerns regarding equipment, pricing, and project scope

Ensure customers understand warranty, service options, and maintenance plans

Documentation & Systems

Maintain accurate records of all estimates, proposals, and communications

Enter job information and estimates into CRM or field service systems (e.g., ServiceTitan)

Track proposal activity and pipeline opportunities

Maintain organized records of plans, measurements, and project notes

Revenue & Performance Management

Meet or exceed monthly and annual sales targets

Maintain strong close ratios and sales conversion rates

Ensure estimates meet company margin requirements

Track project opportunities and follow up on pending proposals

Customer Experience

Deliver a professional, consultative sales experience

Ensure clear communication and transparency with customers

Maintain high customer satisfaction throughout the sales and project initiation process

Represent the company’s commitment to quality, integrity, and professionalism

Minimum Qualifications (Knowledge, Skills, and Abilities)

3+ years of estimating and/or sales experience in HVAC and/or plumbing trades.

Strong understanding of HVAC and plumbing systems, installation methods, and building codes.

Ability to read and interpret blueprints, plans, and technical documents.

Excellent communication, negotiation, and customer service skills.

Proficiency with estimating software, CRM tools, and Microsoft Office.

Valid driver’s license and reliable transportation.

Physical Demands and Work Environment

Field and office-based role with regular site visits and customer meetings.

May require flexible hours to accommodate client schedules.

Prolonged screen viewing.

Lifting up to 25 pounds.