RN- Rural Health Clinic - PRN - Varying Shifts

Clinic Nurse Supervisor

Works under the direction of the Clinic Nurse Supervisor. Duties include planning, coordinating, assigning, and managing the work of professional and non-professional nursing personnel engaged in performing nursing services. May provide guidance to administrative staff under direction of practice manager or administrative office supervisor as it pertains to daily workflow. Assess patient health problems and needs, develop and implement nursing care plans, and maintain medical records. May advise patients on health maintenance and disease prevention or provide case management.

Duties and Responsibilities

• Ensures staff accountability in meeting patient needs, supporting providers, and fellow team members.
• Engaged in day-to-day processes and expectations with assigned staff.
• Collaborates with colleagues and with Practice Manager in development and achievement of departmental team goals and objectives.
• Assists with implementation of assigned staff training, competency training and assessment, mentoring, coaching and evaluation.
• Ensures proper supplies and equipment are accessible and maintained at all times.
• Provides direct patient care to meet the clinics' and the patients' needs under direction of medical providers.
• Efficient time management and prioritization skills utilized in all functions.
• Ensures all documentation and paperwork is complete, accurate, and timely.
• Maintains effective communication with all staff and providers. Continually strives to establish and maintain good rapport and working relationships to foster positive intra- and inter- departmental communications.
• Employs tact, courtesy, and a positive attitude at all times, with patients, physicians, visitors and coworkers.
• Helps to ensure that assigned staff understands and adheres to Minidoka Memorial Hospital and clinic policies and procedures.
• Assists Clinic Nurse Supervisor in maintaining compliance with local, state, and federal requirements.
• Acts as super user and resource for EHR.
• Maintains patient confidentiality at all times, discussing patient, clinic or hospital business only when appropriate to provide quality patient care and adheres to HIPAA regulations.
• Provides service excellence through customer satisfaction surveys, personally and through all clinical staff.
• Medical and surgical asepsis is carried out during treatments and special procedures.
• Ensure effective tracking of test results, medication management, and adherence to follow-up appointments.
• Maintains an effective internal tracking system for identified patients.
• Assists in answering clinic telephone calls in a professional manner; relays patient information and concerns to attending physician.
• Performs other duties as assigned by Clinic Nurse Supervisor or Practice Manager.

This position may require special skills listed below:

• Occasional pressure due to multiple calls and inquiries.
• Emergency or crisis situations and life-threatening situations for patients.
• Must be able to multitask and remain positive regardless of external pressure.

Requirements

Minimum Requirements

• Associates Degree or higher in Nursing of an accredited school of nursing and holds current licensure in the state as a registered professional nurse
• One (1) year experience in the ambulatory, physician/medical clinic setting
• BLS Certification
• Must be able to pass any and all background checks required by law

Skills/Competencies

• Uses clinical thinking skills to trouble-shoot clinical issues.
• Read, write, and comprehend instructions, short correspondence, and memos in English.
• Demonstrates a positive, respectful attitude and professional customer service.
• Demonstrates understanding in use of IT resources, Microsoft office, and patient databases.
• Demonstrates effective delegation skills to streamline operational workflows and optimize inter-office resources.
• Demonstrates the ability to be flexible, organized and function under stressful situations.
• Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Demonstrates evidence of essential leadership, communication, education, collaboration, and counseling skills.
• Ability to identify and implement appropriate patient communication strategies and overcome accessibility barriers, as required.
• Proficient in communication technologies (email, cell phone, etc.).
• Effective organizational skills and demonstrates ability to maintain accurate notes and records.
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio, and percent and to draw and interpret bar graphs.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand; reach with hands and arms; and stoop, kneel, or crouch. The employee is required to walk or sit; and must be able to smell in order to detect changes in odors. The employee must frequently lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision for reading medical records, monitors and other equipment; distance vision to be able to observe patients, monitors across the room; color vision to observe patient for changes, color of fluids; peripheral vision to function in emergency situations involving many staff members; and ability to adjust focus while looking from patient to other areas.