Sr Product Manager
Akaasa Technologies
Sr Product Manager, Loyalty Program
SAN FRANCISCO, CA- 4X/WEEK ONSITE, WFH FRIDAY
Required Qualifications 5+ years of Product Management experience within a technology-driven organization. Direct experience supporting customer loyalty, rewards, membership, or retention programs. Strong experience working within the eCommerce or digital customer experience domain. Understanding of loyalty concepts including rewards, points, tiers, incentives, member benefits, enrollment, and redemption experiences. Demonstrated experience gathering business requirements and translating them into actionable technology requirements. Strong experience creating user stories, functional requirements, and detailed acceptance criteria. Hands-on experience with Jira and Confluence. Experience managing and prioritizing a functional product backlog. Proven ability to partner effectively with development and engineering teams. Strong stakeholder-management skills with the ability to bridge business needs and technical delivery. Strong analytical mindset with the ability to use customer insights and program performance to guide product decisions. Preferred Experience Experience managing loyalty capabilities within a retail, consumer, or eCommerce environment . Experience with loyalty platforms or technology supporting points, rewards, offers, promotions, tiers, or member benefits . Experience working across interconnected eCommerce, CRM, marketing, customer data, and loyalty systems . Familiarity with customer segmentation and personalized loyalty experiences. Experience supporting large-scale digital transformation or modernization initiatives involving loyalty or customer #J-18808-Ljbffr Akaasa TechnologiesVacancy posted 3 days ago
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