Terminal Manager

Job Description Position: Terminal Manager Job Description: Forward Airis seeking a capable and career-oriented Terminal Manager to lead our fast-paced shipping/dock operation. The ideal candidate will supervise and coordinate all activities of dockworkers and other support personnel. He/she will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, he/she will provide dockworker training, performance feedback, and provide disciplinary recommendations when necessary. Core Responsibilities & Duties: Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations Guarantee audit compliance within all areas of the operation Review terminal operating reports and adjust labor schedules for increased efficiencies Create onboarding strategies for hiring training and overall employee retention Focus on employee development: organic growth through cross-training Ensure accurate daily asset reporting: Trailers, Forklifts, TAP Scanners, Load Bars and Containers Manage and react to day-to-day operational requirements in a professional and timely manner Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers Assign job tasks to workers according to unloading and loading schedules Ensure appropriate load plans and proper load balance to ensure safe vehicle operation Coordinate work assignments, monitor performance, and provide training on relevant job duties Provide a clean, safe working environment for all personnel and visiting customers Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation Must be able to frequently lift and/or move up to fifty (50) pounds Must be able to occasionally lift and/or move up to ninety (90) pounds Other duties as assigned Qualifications: Dedicated team player that thrives in a fast-paced environment Ability to drive performance of direct reports and lead a team in a lean manufacturing environment Understand P&L statements and analyze areas for production improvement You must be willing to work various shifts and days per week International/Import experience is a plus Minimum 3 years' management experience Degree preferred Transportation experience preferred Demonstrated operational management experience of minimum 15-person unit or larger required Knowledge of proper freight handling techniques Knowledge of Hazardous Materials handling Ability to communicate effectively with all levels of operations Must be flexible to work weekends and nights Forklift and general freight handling experience Skills: The ideal candidate will possess a "can do" attitude with a "will do" work ethic Must have the ability to work in a fast-paced environment Excellent communication and problem-solving skills Forward Air is an Equal Opportunity employer. WHAT WE OFFER Compensation: Competitive base pay based on experience, industry/geographic benchmarks, and internal equity. Some positions may be eligible for incentive pay programs and/or equity-based incentives. Pay ranges published on job boards are not provided nor verified by the Company. Health: Medical and Pharmacy insurance; Health Savings Account (HSA); Vision; Dental; Life and Disability; Critical Illness; Accident Indemnity; Hospital Indemnity; On-demand telehealth via Teladoc; Employee Assistance Program (counseling and financial/lifestyle coaching). Wealth: 401(k) retirement savings plan with employer match; Employee stock purchase program; Flexible Spending Account (FSA); Commuter Benefits; LegalEASE legal coverage. Time: 7 paid holidays and generous Paid Time Off (PTO) tiers ranging from 10–25 days annually. Culture: A collaborative, transformation-driven, solutions-first environment full of "can do" attitude and "will do" work ethic. Additional Information Diversity, Equity and Inclusion (DEI): The Company is proud to be an equal opportunity employer. Applicants will be considered without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. #J-18808-Ljbffr