Auto Property Damage Supervisor

Job Title

This position is responsible for providing daily support, supervision, and guidance to a team of adjusters handling of commercial insurance claims. This may include supervision of claims handled by a Third-Party Administrator (TPA).

Essential Functions

• Ensure that the claim team follows best practices to optimize claim processing quality and timeliness.
• Provide appropriate upfront directives on daily new claim assignments.
• Assist the claim team in coverage investigations, liability analysis, damage evaluation, reserving, and settlement negotiations.
• Ensure compliance with Insurance Department regulations.
• Monitor individual performance and ensure it meets expected quality and performance objectives.

Knowledge, Skills, and Abilities

High-school degree or equivalent, college degree preferred. NY State Adjusters license or equivalent a plus, but not required. Ability to obtain state licensing as needed within 3 months of hire. Minimum of 2-3 years exposure to commercial claims handling including first-party and third-party claims adjustment (knowledge of commercial coverages a plus). Knowledge of various state regulations as they apply to the claims resolution. Strong written and verbal communication skills. The ability to succeed and excel in a collaborative and team-based environment. Strong time management and desk management skills. Knowledge of and ability to operate efficiently in a Windows-based environment using Excel, Word, and Outlook as well as company claim administration software. Ability to work independently and to carry out assignments to completion.

$80,000 - $110,000/year

Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.