Field Service Technician

Job Description: TitanScan Security Group, Inc. is seeking a skilled and disciplined Field Service Technician to support installation, maintenance, troubleshooting and repair of advanced security screening systems including X-ray inspection systems, metal detection technologies and contraband screening equipment. This role requires strong electro-mechanical aptitude, safety discipline and the ability to operate independently in regulated and high-security environments. This is not a bench technician role — this is a field-based, customer-facing technical position. Key Responsibilities Install, commission and calibrate security screening systems. Perform preventative and corrective maintenance. Diagnose electrical, mechanical and control system faults. Interpret schematics, wiring diagrams and technical manuals. Replace and repair system components. Field Deployment Operate independently. Travel within Texas and occasionally out-of-state. Manage parts inventory and field stock. Complete service calls efficiently while communicating clearly with site personnel and administrators. Provide technical explanation of issues and corrective actions. Represent TitanScan Security Group, Inc. professionally and retain safety compliance. Documentation & Compliance Maintain detailed, audit-ready service reports. Follow electrical and radiation safety protocols. Adhere to customer site regulations and security procedures. Support warranty and lifecycle service tracking. Customer Interaction Educate customers on how to use and maintain their equipment in security regulated environments. Qualifications 3+ years’ experience in industrial, electro-mechanical or field service roles. Experience troubleshooting electrical and mechanical systems. Ability to read and interpret technical documentation. Strong safety awareness. Valid driver’s license. Willingness to travel. Preferred Experience with X-ray or screening systems. HVAC, electrical or industrial certifications. Experience in regulated or government environments. OSHA certification. Core Competencies Structured troubleshooting methodology. Safety-first mindset. Documentation discipline. Professional communication. Field autonomy. Accountability and ownership. Performance Metrics System uptime and repair turnaround time. Preventative maintenance completion rate. Documentation accuracy. Customer satisfaction. Safety compliance record. Company Description TitanScan Security Group, Inc. delivers integrated security screening technology, equipment supply, and rapid-response technical support for correctional facilities, schools, government agencies, ports and commercial operations across the United States. We combine advanced screening systems with deep field expertise to provide customers with a single, accountable partner for system design, installation, commissioning, training and long-term lifecycle support. Unlike equipment-only providers, TitanScan Security Group, Inc. operates with a service-first model focused on reliability, responsiveness, regulatory compliance and operational continuity. Our priority is maximizing system uptime and ensuring the technologies our customers rely on perform consistently in mission-critical environments. Backed by multinational financial and technical partners, TitanScan Security Group, Inc. is building a scalable field service infrastructure across Texas and beyond. #J-18808-Ljbffr