Social Services Worker I (6142)

Schedule/Hours:

Full-time; 9:00 AM - 5:00 PM

Monday - Friday

This position is responsible for:

Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures. Assists with food pantry and feeding program; collects statistical information and provides data monthly. Coordinates and assists with seasonal services, manages volunteers and community service workers, and provides administrative support.

Key Responsibilities:

• Greets and interviews clients requesting assistance to determine and analyze client's eligibility for assistance based on program guidelines and restrictions; records clients' disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; photocopies social security cards, picture identification cards, payroll statements, utility bills etc.
• Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients; directs clients to Lodge kitchen, Thrift Store or Distribution Center for assistance (if applicable).
• Provides clients with food from pantry; receives and stocks items donated for the pantry; maintains an itemized account of pantry disbursements and inventory. Coordinates and schedules food bank pickups.

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to perform mathematical calculations. Ability to type and keypunch information into a computer. Ability to sort and file documents alphabetically and numerically. Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine. Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work is typically performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

• High school diploma or G.E.D. AND
• Two years' experience working in a social or public service environment with experience assisting the public, OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications:

Valid Driver's License and must meet TSA MVR Requirements

Equal Opportunity Employer: Veterans Disabled