Patient Access Representative I- Days

Hourly Pay Range: $20.29 - $29.42 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Patient Access Representative I - Days Location: Glenbrook, IL Full Time: 40 hours per week Hours: Monday-Friday, 8:00-4:30pm Required Travel: No A Brief Overview: The Patient Access Representative I is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services. What you will do: Greet and assist patients in a courteous and professional manner during the registration process. Collect and accurately enter patient demographic and insurance information into the hospital's electronic health records system. Schedule patient appointments for various healthcare services, coordinating with clinical departments and patients to find convenient times. Verify patient contact information and confirm appointment details. Verify patient insurance coverage and eligibility, confirming the accuracy of policy information. Collaborate with insurance providers and billing teams to address insurance-related issues. Provide patients with essential information about the registration and scheduling process, financial responsibilities, and available payment options. Ensure clear and effective communication with patients to address their questions and concerns. Review and verify patient registration data and insurance information to ensure accuracy. Address discrepancies or errors in patient access records promptly and collaborate with the team to resolve issues. Promote a positive patient experience by minimizing wait times, ensuring a welcoming environment, and providing exceptional customer service. Help patients feel comfortable and informed during the registration and scheduling process. What you will need: Associate's degree Health Administration Required Previous experience in patient access, healthcare administration, or a related field is preferred. Experience using patient registration and scheduling systems. Welcome to Endeavor Health Careers At Endeavor Health, we believe every role plays an important part in advancing our mission to help everyone in our communities be their best. Whether you’re just beginning your career journey or are a seasoned professional, you’ll find opportunities here to learn, grow, and thrive. Your Career is our Endeavor. #J-18808-Ljbffr Endeavor Health