Guest Experience Ambassador

Pyramid Global Hospitality is seeking a Guest Services Agent for the Hotel Indigo Cleveland Gateway. You will create a memorable first impression, assist guests with check-in and room orientation, and provide local area information. The role requires an engaging personality, problem-solving skills, and the ability to work in a fast-paced team environment. Responsibilities include escorting guests, assisting with luggage and valet tasks, and ensuring a welcoming lobby experience. #J-18808-Ljbffr BENCHMARK