SERVER-DOMINICKS
Fitz Tunica Casino and Hotel
• Possesses complete knowledge of all procedures related to the job.
• Ensures that the restaurant is properly set and ready for business, checking for cleanliness
• Ensures that all guests are treated promptly, professionally, and courteously.
• Knows the menu items, specials, and prices.
• Uses the pivot point system to ensure proper placement of food.
• Takes orders accurately and completely.
• Knows the current wine list and has an understanding of the different wines.
• Completes all sidework and other duties as assigned promptly
• Offers assistance to all guests regardless of where they are seated.
• Handles any guest's complaints or problems promptly and courteously.
• Compliance with all departmental rules, sidework assignments, and departmental procedures.
• Performs other duties specified or assigned.
• Must possess outstanding interpersonal communication skills to effectively interface with guests and team members.
• Possesses the ability to work under pressure.
• Must also possess a cooperative, helpful, friendly nature, and present a neat, clean, well-groomed appearance.
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