Financial Aid Front Desk Lead & Training Coach
James Madison University
James Madison University is seeking a Peer Counselor Supervisor/Customer Service Representative in Harrisonburg, VA. This full-time role leads Peer Counselors in the Financial Aid and Scholarships Office, oversees training, scheduling, and performance management, and coordinates outreach to promote financial literacy and aid awareness. The position emphasizes professional judgment triage, FAFSA/ISIR review, and accurate award adjustments while collaborating with campus partners to support #J-18808-Ljbffr
Vacancy posted 2 days ago
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