Customer Care Executive
Shining Stars Institution & travels
Customer Care Executive (Work From Home) Work Mode: Permanent Work From Home (WFH) Job Role: Customer Care Executive Employment Type: Full-Time Compensation & Benefits Salary: Up to 20k CTC per month Quarterly Performance Bonus: Up to 3,000 Attractive Incentives Career Growth Opportunities Stable Remote Work Environment Work Schedule 6 Days Working Rotational Shifts Rotational Weekly Off Eligibility Criteria Graduates and Undergraduates can apply Freshers and Experienced Candidates are welcome Good English & Hindi Communication Skills are mandatory Prior experience in Customer Support, BPO, Voice, Chat, or Email Support will be an added advantage Key Responsibilities Handle customer queries through Voice, Chat, and Email channels Resolve customer concerns efficiently and professionally Deliver a high level of customer satisfaction Accurately update customer interaction records in the system Adhere to company policies, processes, and compliance standards Mandatory System Requirements Laptop/Desktop with: Intel i5/i7 Processor or AMD Ryzen 5/Ryzen 7 Processor Minimum 8 GB RAM Windows 10 or above Stable broadband/ Wi-Fi connection with at least 50 Mbps speed Power backup facility for uninterrupted work #J-18808-Ljbffr
Vacancy posted 2 days ago
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