Customer Service Specialist

Morphius Corp

Customer Service Representative

We are looking for a customer service representative to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities

Manage inbound customer communications
Consult on customer success
Maintain working product knowledge
Track interactions in CRM

Requirements

1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with CRM system

Apply

Vacancy posted 2 days ago

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