Tier II Mac/Windows Help Desk Specialist

Sharp Solutions, Inc.

Sharp Solutions, Inc. in Reston, VA seeks a Tier II Mac support specialist to join a new contract with the United States Geological Survey. The role demands strong troubleshooting skills and the ability to work with diverse teams onsite or remotely.

Responsibilities include on-site deskside support, Windows and macOS help, device imaging, BIOS updates, and overseeing security patches. Excellent communication and documentation are essential.

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Vacancy posted 5 days ago

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