Restoration Sales - Emergency Recovery Coordinator

Restoration Sales (Emergency Response Coordinator)

Paul Davis Restoration of San Francisco, is a trusted leader in emergency property damage services, restoration, and reconstruction for residential and commercial properties. Backed by a globally recognized brand in the rapidly growing restoration industry, the San Marcos team is known for responding quickly, operating with integrity, and helping people navigate some of the most stressful moments they face after a loss.

Job Purpose

The Paul Davis ERC Restoration Sales role is a front-line, high-impact position responsible for responding to property loss events and securing emergency service work. This is a true hunter-style sales role that combines relationship building, urgency, empathy, and persistence. The ERC is often the first company representative on site and plays a critical role in turning a distressed situation into a confident, trusting customer relationship. This role is ideal for someone who thrives in fast-paced environments, enjoys closing business, and is motivated by helping others while achieving performance-based income.

Key Responsibilities:

• Respond promptly to fire and property damage emergencies within the San Marcos and surrounding Southern California territory.
• Serve as the first point of contact on active loss scenes, securing Emergency Work Authorizations and initiating mitigation services.
• Build immediate trust with homeowners, property managers, and commercial clients during high-stress fire and disaster events.
• Coordinate and dispatch emergency response crews, prioritizing mitigation services based on loss type and severity.
• Conduct initial damage assessments and create accurate new loss documentation to support mitigation and reconstruction efforts.
• Verify insurance coverage and work professionally with insurance adjusters and claims personnel to facilitate timely approvals and smooth claim progression.
• Clearly communicate customer expectations, site hazards, and property conditions to internal production teams to ensure safe and efficient execution.
• Maintain accurate records of dispatched losses, authorizations, and follow-up on declined or delayed services.
• Develop and maintain strong relationships with insurance agents, adjusters, property managers, and referral partners to drive local emergency response opportunities.
• Represent the Paul Davis brand with professionalism, integrity, and consistency in a competitive local market.

Qualifications

Proven sales experience with a strong ability to close (hunter mentality required)

Willingness to be on-call 24/7/365 as part of an emergency response rotation

Comfortable operating in fast-paced, high-pressure, customer-facing environments

Persuasive, resilient, and persistent with a strong desire to help others

Excellent communication and interpersonal skills

Highly organized with strong follow-through

Valid driver's license and clean driving record

High school diploma or equivalent (industry experience preferred, not required)

Experience with insurance claims, emergency services, or restoration is a plus

Compensation

Base Salary: $70,000 - $80,000

Performance-based bonus tied to closed sales

Competitive total compensation potential based on performance

Benefits Include:

Health Insurance (medical, dental, vision)

Holidays

401(k)

Why This Role

High-visibility role with direct impact on customers and company growth

Strong base salary plus bonus opportunity

Established brand with consistent demand and resources

Ideal for driven sales professionals who want meaningful work, not just transactions

Opportunity to grow within a respected restoration organization

If you are a motivated, relationship-driven sales professional who thrives in fast-moving environments and wants to make a real difference while earning performance-based income, the Paul Davis ERC Restoration Sales role in South San Francisco, CA may be the right next step for you. Apply today to be considered. Compensation: $70,100.00 - $80,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results