CRM Data Specialist

Job Description

Job Description

Job title : CRM Data Specialist
Location: Auburn Hills MI
3 months contract on W2

CRM Data Specialist - *** Must have Salesforce Experience*** We are looking for a detail-oriented CRM Data Specialist (short-term) to help build a more complete, accurate, and actionable view of customers, accounts, and contacts within the construction materials and building products industry.
This role is primarily data enrichment, data consolidation, and CRM completeness role—no outbound, cold-calling or inbound sales. The right person will be curious, persistent, and willing to “sleuth” through Salesforce, and other sources, to create a true company and account profile (including an account hierarchy) that sales teams can confidently act on.
Required Experience
• 1–3+ years of experience in data entry, research, CRM administration/support, sales operations, customer operations, construction administration, or a related role.
• Experience researching companies, contacts, or customer records in a CRM or structured database environment preferred.
• High school diploma or GED required; additional coursework or experience in business, sales, construction management, or related fields is a plus.

Skills and Tools
• Salesforce CRM experience strongly preferred; ability to navigate accounts, contacts, reports, and related records is a plus.
• Strong computer skills, including Microsoft Office, email, web research, and comfort working across multiple systems.
• Strong written communication skills with the ability to summarize research findings clearly for a sales audience.
• High attention to detail and accuracy when entering, cleaning, validating, and connecting customer data.

Preferred Construction Knowledge
• Understanding of project-based sales cycles, contractor and distributor relationships.
• Ability to learn building product applications, construction terminology, customer segments
• Comfort asking discovery questions of subject matter experts.

We Are Looking for Someone Who
• Enjoys research, investigation, pattern recognition, and connecting scattered pieces of information.
• Is committed to building a true, useful view of the customer—not just entering surface-level data.
• Is dependable, organized, resourceful, and comfortable working independently through ambiguity.
• Can balance speed with accuracy and understand that complete, trusted CRM data helps sales teams take better action.

Responsibilities:

Customer Research and Data Enrichment
• Research companies, accounts, contacts, job roles, locations, and relationships to strengthen customer records in Salesforce.
• Investigate missing, incomplete, duplicate, or inconsistent customer information using Salesforce data, internal notes, web research, and other available tools.
• Connect related accounts, contacts, to help sales understand the full customer picture.
• Document findings clearly so sales representatives can quickly determine who the customer is.

Salesforce CRM Stewardship
• Update customer, account, contact, information in Salesforce.
• Use Salesforce as a primary research source, reviewing account ownership, notes and existing data quality issues.
• Improve CRM completeness by filling gaps in firm name, location, customer type, contact role information.
• Flag data discrepancies, duplicates, stale records, unclear ownership, and records requiring sales follow-up or further validation.

Construction Customer Intelligence
• Research construction-related influencers such as contractors, builders, architects, developers, and project influencers.
• Summarize findings in a concise, practical way that helps the business move forward with robust and accurate data.
• Collaborate with DCX, sales, marketing teams to improve customer visibility, CRM usability. \nCompany Description

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Kyyba is an Equal Opportunity Employer.

Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other b

Company Description

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.\r\n\r\nAt Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.\r\n\r\nKyyba is an Equal Opportunity Employer.\r\n\r\nKyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other b