Health Services Representative (Entry-Level)

Health Services Representative

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation's top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations who want to find their next generation of talent.

We are recruiting for an entry-level Health Services Representative. This role will coordinate information, services, and projects between departments. The position will also be responsible for supporting managers and clients in day-to-day activities. Recent college graduates and entry-level professionals are encouraged to apply!

What You Will Be Doing As A Health Services Representative:

• Maintain rapport with customers, managers, and employees by arranging continuing contacts, researching and developing new services and methods, setting priorities, resolving problems
• Act as liaison between associates and consultants to assist with all enrollment and benefit questions
• Review enrollment systems and provide basic analysis for monthly reporting
• Maintain suggestion system by directing and controlling administrative technical aspects in accordance with management directives
• Accurately enroll associates into benefit plans in benefits administration/payroll and vendor systems
• Maintain all benefit enrollments and complete audits for proper invoicing by insurance carriers
• Maintain continuity of work operations by documenting and communicating needed actions to management, discovering irregularities, and determining continuing needs
• Complete administrative projects by identifying and implementing new technology and resources, redesigning systems, recommending re-deployment of designated resources
• Provide support to Benefits and Workers' Compensation/Safety teams
• Answer general enrollment questions for benefit-eligible associates as well as coordinate the enrollment process for status changes

Our Ideal Health Services Representative Candidate Has:

• Communication: express ideas clearly in both written and verbal correspondence, listen effectively, and share information appropriately with persons inside and outside the organization
• Organizing and planning: develop specific goals and benchmarks to prioritize, organize and accomplish your work in a timely manner
• Problem-solving: creatively develop new solutions to challenges or questions without being afraid to take strategic risks
• Social facility: comfortable meeting new people and building networks with people at all levels in an organization as well as interfacing with the public
• Flexibility: possess a high tolerance for ambiguity and the ability to change tasks or focus with short notice and frequency

Requirements To Be A Health Services Representative:

• Bachelor's degree

Katapult Network is an equal-opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.