Customer Service Representative I

Job Description

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I position to be based at the Hillsboro Quarry in Hillsboro, TN . Candidate would ideally reside in or around the Tullahoma, TN area. Candidates must be motivated, safety conscious individuals with good multi-tasking skills to operate our Truck Scale system, take customer orders, and dispatch trucks. Performs general clerical duties in accordance with established procedures; requiring some judgement in the selection and interpretation of data. Candidate will also be trained to provide accounts payable and billing support. Must be willing to work flexible hours and overtime.

JOB DETAILS:

• Full- time
• Day Shift: approximate shift times of 6:30 a.m. - 4:30 p.m. Overtime available and extensive medical and retirement benefits are included
• Location: Hillsboro Quarry - Rogers Group Inc - Hillsboro, TN
• Wages starting at $19.00/hr

JOB REQUIREMENTS:

• Provide friendly, professional, and thorough customer service
• Take and input customer orders
• Answer customer phone calls and inquiries
• Dispatch products and material for delivery
• Enter requisitions for purchase orders
• Process incoming invoices from vendors
• Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc.
• Assist sales staff with customer service responsibilities
• May be called upon at the discretion of Managers to perform other duties

QUALIFICATIONS:

• High school diploma required
• Prior experience with accounts payable, general accounting, and billing related tasks - preferred
• Proficiency with Microsoft Office applications
• Excellent customer service skills
• Detail oriented with a high degree of accuracy with the ability to multi-task
• Ability to work with minimal supervision
• Excellent communication skills both oral and written

Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.

As a Rogers Group employee, you will have access to our competitive company perks, including:

• Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
• Company provided Group Life and Accidental Death & Dismemberment insurance.
• Retirement 401(k) with company contribution and match at one year of service.
• Company provided Short- and Long-Term Disability.
• Paid Holiday's including Christmas shutdown between Christmas and New Years Day.
• Paid vacation available after 180-day probationary period and accrued based on years of service.
• Annual performance-based merit increases.
• Career growth/advancement opportunities.

RGI EEO Statement

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.

All applications are accepted online at

About Us

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. Established in 1908, RGI is the largest privately held aggregate producer in the United States.

RGI EEO Statement

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.


All applications are accepted online at