Veterinary Receptionist

Job Description

Job Description

About the Role:

Burr Ridge Veterinary in Darien, IL is looking for a friendly and organized Veterinary Receptionist to be the welcoming face of our clinic! In this role, you'll play a vital part in creating a positive experience for pets and their owners from the moment they walk through our doors. If you love animals and thrive in a fast-paced, compassionate environment, we'd love to meet you!

Responsibilities:

• Greet clients and their pets warmly, ensuring a positive and stress-free check-in experience
• Schedule and confirm appointments, managing the clinic's calendar efficiently
• Answer multi-line phone calls, respond to inquiries, and relay messages to veterinary staff
• Process payments, manage invoicing, and handle client accounts accurately
• Maintain and update electronic medical records and patient files
• Communicate discharge instructions, follow-up care, and medication information to pet owners
• Coordinate with veterinarians and veterinary technicians to ensure smooth patient flow

Requirements:

• Prior experience in a veterinary, medical, or customer service receptionist role preferred
• Genuine love for animals and compassion for pet owners in stressful situations
• Strong communication and interpersonal skills
• Proficiency with scheduling software and basic computer skills; experience with veterinary practice management software a plus
• Ability to multitask and stay organized in a busy clinic environment
• Reliable, punctual, and a collaborative team player

About Us:

Burr Ridge Veterinary is a trusted provider of compassionate, high-quality veterinary care serving the Darien, IL community and surrounding areas. Our clients rely on us to treat their beloved pets like family, and our team is dedicated to delivering exceptional medical care with a personal touch. We foster a supportive, team-oriented workplace where every staff member is valued and encouraged to grow.