Stores - Manager Retail Sales

Sales Manager

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets.

As the Sales Manager, you possess total ownership of the sales experience within your Saks Fifth Avenue store and occupy a critical role in the achievement of the company's objectives. Within this role, you facilitate partnerships across functions and leverage team skills to build a customer-centric sales experience, all while being a steward of the Saks Fifth Avenue brand. You have an appetite for driving sales by developing the clienteling skills and selling behaviors of a team of high-performing direct reports. You maintain high visibility on the selling floor to coach and develop our selling force, while refining the art of connecting with clients to build sustainable relationships through exceptional service and regular outreach. With strong oversight of onboarding, training, ongoing education, and performance management of the selling team, you foster a powerful sense of teamwork and collaborative spirit to successfully achieve the store's goals.

Establish deep relationships with clients and grow repeat business to achieve sales goals and event goals.

Deliver memorable shopping experiences to all clients; plan client appointments to maximize results.

Maximize every appointment with a client to address their fashion needs

Inform clients of in-store events to enhance their experience of Saks and increase engagement.

Diagnose client spend and identify opportunities to increase engagement and wallet share.

Increase new client acquisition by using various marketing tools such as ccA+, social media platforms, referrals and networking.

Ad hoc responsibilities

Build their personal brand as a fashion authority through proactive marketing and outreach.

Strategically leverage social media platforms to promote themselves as a fashion influencer and broaden connections beyond client base

Use multiple channels of technology to strengthen existing relationships and guide new client acquisition.

Use a clienteling tool to stay connected with the client and make targeted recommendations based on shopping history and preferences.

Using technology to provide 24/7 service.

Staying informed on new merchandise deliveries in the store to maximize selling potential.

4 year degree

Proficiency in using available technology, Word, Excel etc is required

Must be flexible in scheduling as the business needs require evening weekend and holiday schedules

3+ years of management experience with comparable volume or a proven track record of success managing a selling workforce and achieving result

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

An amazing employee discount

The starting salary for this position is between $88,644.31 - $106,373.17 annually. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

This position is also eligible for [bonus]

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).