Quality Assurance Specialist
Computer Technologies Consultants
Computer Technologies Consultants (CTC) is seeking a Quality Assurance Specialist to support the United States Department of State in Arlington, VA.
With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud managed hosting services, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Talent Acquisition Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies.
- Direct hire position
- Competitive compensation and comprehensive benefits
- Mid-size company with room for growth
Position Location : This position is remote. Daily Responsibilities:
- Provides editing & proofreading of the division's materials/products.
- Tests products for functionality.
- Works with design team (instructional designer, web content editor, graphic designer, and web developer) to address usability and functionality issues early in the design process.
- Ensures proper recordation and archiving of completed products/versions of products.
- Responds to data calls on product versions, product content, and other details as necessary.
- Converts digital products into other formats, such as print documents or word processing files, to aid in review of content.
- Assists helpdesk with testing/verification of user tickets, and coordinates changes/updates with technical staff.
- Conducts testing of legacy courses to ensure functionality with new systems and technologies, coordinates needed changes with technical staff.
- Maintains a record of product versions and manages change requests to products.
- Other duties as assigned.
- Minimum 2 years related experience.
- Bachelor's degree in Journalism, English, Communications, or a related field.
- Demonstrated experience with online delivery platforms including, but not limited to, responsive websites and mobile applications.
- Demonstrated copyediting skills, proofreading skills, and ability to apply AP or other industry-standard style guides.
- Ability to multitask under strict deadlines in a fast-paced environment.
- Strong interpersonal skills (written and verbal).
- Additional Experience:
- Experience in LMS course administration and user support.
- Familiarity with US Government web development policies and standards.
- Familiarity with UI/UX principles.
- Experienced with appropriate hardware and software used in the creation of digital media.
- Experience with change and version control systems.
- Public Trust or higher.
$110k - $150k
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