Wholesale Representative (Temporary)

Job Description

Job Description

About Us 

Nexus Brands Group is the market leader in tattoos, pet grooming and beauty industries. We strive to support our professional customers who are fully committed to the lifestyle and sharing their craft to customers and enthusiasts across the globe. Nexus Brands Group represents a family of authentic brands and businesses that offer industry leading products, innovation, and service to help professionals share and perform their passion to the highest level possible.

Position Overview

We are currently searching for a Temporary role of Wholesale Representative for our Pet Brands wholesale team during a team member’s leave of absence. This position is responsible for providing exceptional customer service to wholesale customers, assisting customers with product selection, processing orders and returns, and supporting the day-to-day needs of the wholesale team.

This role is a non-exempt role and pays $20-$22 depending on experience.

What you’ll be doing 

• Receive and respond to customer service and sales related phone calls and emails.
• Receive orders and create sales orders.
• Communicate customer and order needs to the fulfillment team.
• Respond to customer questions via email, phone and CRM software.
• Assist in order fulfillment when necessary.
• Stay up to date on new product offerings. 
• Attend sales and marketing meetings when required. 
• Provide additional support to the wholesale team as business needs require.
• Any other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Company’s Values.

The duties listed above are intended to describe the general nature and level of work performed and are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Is this role for you?

• Strong verbal and written communication skills 
• Previous customer servicer and/or sales experience preferred
• NetSuite Experience a plus
• Quick Learner 
• Proficiency with computers and Microsoft Office, including Excel 
• High School Diploma or GED required
• Ability to multitask a must 
• Ability to work and be on time Monday-Friday from 8:30am to 5:00pm 

Equal Opportunity & Accessibility Statement

If you require alternative methods of application or screening, please contact us directly.  

Nexus Brands Group is an equal opportunity employer. We provide equal employment opportunities to all applicants and team members without regard to race, color, religion, sex, pregnancy, national origin, ancestry, age, disability, medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Nexus Brands Group complies with applicable disability and reasonable accommodation laws, including the Americans with Disabilities Act (ADA). We provide reasonable accommodation to qualified applicants and team members with disabilities to enable them to participate in the application process and perform the essential functions of their position, unless doing so would impose an undue hardship.